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You didn’t need another training program
You didn’t need another training program. You needed change management. 🟥🟥🟥 THE FAILURE MODE 🟥🟥🟥 You dropped six figures on...
Apr 10, 20251 min read


Customer success is not here just to make customers successful
“𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗱𝗼𝗲𝘀𝗻'𝘁 𝘀𝗲𝗹𝗹.” 𝗧𝗵𝗶𝘀 𝗣𝗢𝗩 𝗶𝘀 𝗰𝗼𝘀𝘁𝗶𝗻𝗴 𝘆𝗼𝘂 𝗺𝗶𝗹𝗹𝗶𝗼𝗻𝘀. 🟥🟥🟥 THE...
Apr 9, 20251 min read


It's time to remove your BRILLIANT JERK
"I fired our highest-paid, highest-performing sales rep." 🟥🟥🟥 THE PROBLEM 🟥🟥🟥 This exec I know went on to say: → “He was terrible...
Apr 8, 20251 min read
You're setting money on fire 🔥 Running sales training like it’s 2010. You need a performance engine.
You're setting money on fire 🔥 Running sales training like it’s 2010. You need a performance engine. [~5 min video] 🟥🟥🟥 THE PROBLEM...
Apr 4, 20251 min read


Q2 starts NOW. Every rep should ask these CONTINUOUS IMPROVEMENT Questions
Q2 starts NOW -- 5 questions every quota-carrying rep should ask themselves. 🟥🟥🟥 THE RESET 🟥🟥🟥 New quarter. New goal. New you. No...
Apr 1, 20251 min read


No more "Hunters vs Farmers"
No more “farmers vs hunters” Blueprint for a post-sales revenue growth engine: 🟥🟥🟥 THE CONTEXT 🟥🟥🟥 Enterprise B2B wants NRR >110%....
Mar 31, 20252 min read


5 Post-Sales Truths to Stop Revenue Leakage
𝟱 𝗣𝗢𝗦𝗧 𝗦𝗔𝗟𝗘𝗦 𝗧𝗥𝗨𝗧𝗛𝗦 revenue leaders are ignoring: 🟨🟨🟨 REMINDERS 🟨🟨🟨 1️⃣ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨...
Mar 30, 20251 min read


SaaS in the streets - Service in the sheet
"SaaS on the streets, and Services in the sheets!" 🟨🟨🟨 WHAT? 🟨🟨🟨 This is a crass phrase someone once used to note a very common...
Mar 29, 20251 min read
The confused mind never buys.
“The confused mind never buys.” 🟨🟨🟨 YOU’VE BEEN THERE 🟨🟨🟨 You’re on the buyer’s side of the table. It’s a serious decision. New...
Mar 28, 20251 min read


No one really wants your product
Clients don't care about your your product. Nope. Not even with all that cool AI. They care about something else, that they think your...
Mar 27, 20252 min read
There's an elephant in the post-sales room that we have to discuss...
There's an elephant in the post-sales room that we have to discuss... 🟥 PROBLEM 🟥 You need commercial outcomes • Renewals • SKU...
Mar 26, 20251 min read


Why don't you have a post-sales MEDDIC (Renewal Qualification)?
Customer churn issues? You need a renewal qualification process. You have deal qualification in sales. Why wouldn't you have the same...
Mar 25, 20251 min read


What if Product Team Had QUOTA?
Why doesn't Product have quota? Conversion rates? What I mean is, Product could benefit from... 🟥🟥🟥 SALES DISCIPLINES 🟥🟥🟥 Sales...
Mar 24, 20252 min read


Your business might need heart surgery ... like my wife did
Your business might need heart surgery ... like my wife did. (Give me 60 sec to explain) 🟨🟨🟨 YOUR BIZ 🟨🟨🟨 Maybe numbers aren't...
Mar 19, 20252 min read


Product says it's a GTM problem & GTM says it's a Product problem
Product says it's a GTM problem. GTM says it's a Product problem. 🟥🟥🟥 YOU KNOW HOW IT GOES 🟥🟥🟥 It's nothing new. #GTM says: → We'd...
Mar 17, 20251 min read


Your Best Sales Reps Are Not Within Your Four Walls
Your best sales team? You don't incentivize them. They don't even work for you. Who are your best sellers? Delighted clients. They're...
Mar 15, 20251 min read


Concepts + Practices + Tools = Success
3 questions some of the most senior revenue leaders still can't tell me... [1 min read time] 🟥🟥🟥 QUESTIONS 🟥🟥🟥 For your existing...
Mar 13, 20251 min read


VALUE
There's a good chance you're forgetting something crucial... 🟥🟥🟥 THE PUNCHLINE 🟥🟥🟥 Everything starts with delivering ⇒⇒⇒⇒ VALUE...
Mar 10, 20251 min read


5 NON-NEGOTIABLE'S for every quota-carrying individual
5 NON-NEGOTIABLE'S for every quota-carrying individual. Tough love & just shooting straight ... Applicable for both new logo sales reps...
Mar 7, 20251 min read


7 Pragmatic AI Use Cases for Customer Success + Account Mgmt
7 AI use cases - in Customer Success / Acct Mgmt -- Effectiveness & Efficiency We've already implemented these within our client base...
Mar 5, 20251 min read
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