5 Post-Sales Truths to Stop Revenue Leakage

𝟱 𝗣𝗢𝗦𝗧 𝗦𝗔𝗟𝗘𝗦 𝗧𝗥𝗨𝗧𝗛𝗦 revenue leaders are ignoring:

🟨🟨🟨 REMINDERS 🟨🟨🟨

1️⃣

𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙬𝙞𝙩𝙝𝙤𝙪𝙩 𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙞𝙖𝙡 𝙨𝙖𝙫𝙫𝙮

𝙞𝙨 𝙟𝙪𝙨𝙩 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚.

→ If your post-sales org isn’t

→ accountable, incentivized, capable

→ to drive commercial outcomes,

→ expect revenue to be sub-optimized.

2️⃣

𝙇𝙞𝙨𝙩𝙚𝙣𝙞𝙣𝙜 𝙞𝙨 𝙩𝙝𝙚 𝙗𝙚𝙨𝙩 𝙩𝙤𝙤𝙡

𝙞𝙣 𝙮𝙤𝙪𝙧 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣 𝙩𝙤𝙤𝙡𝙗𝙤𝙭.

→ Your customers are telling you

→ what’s missing every quarter.

→ If your team isn’t listening,

→ someone else is.

→ (And they’re probably your competitor.)

3️⃣

𝙄𝙛 𝙮𝙤𝙪 𝙙𝙤𝙣’𝙩 𝙦𝙪𝙖𝙣𝙩𝙞𝙛𝙮 𝙫𝙖𝙡𝙪𝙚,

𝙨𝙤𝙢𝙚𝙤𝙣𝙚 𝙬𝙞𝙡𝙡 𝙦𝙪𝙖𝙣𝙩𝙞𝙛𝙮 𝙮𝙤𝙪𝙧 𝙧𝙚𝙥𝙡𝙖𝙘𝙚𝙢𝙚𝙣𝙩.

→ End users need ease.

→ But budget owners need proof. ROI.

→ Without them seeing this, you’re an easy cut.

4️⃣

𝘼𝙙𝙤𝙥𝙩𝙞𝙤𝙣 ≠ 𝙤𝙪𝙩𝙘𝙤𝙢𝙚𝙨.

→ Customers might use your platform

→ without ever realizing the promised value.

→ Product adoption by itself

→ does not equate to client retention.

* Adoption is activity.

* But outcomes drive retention.

5️⃣

𝙔𝙤𝙪 𝙘𝙖𝙣’𝙩 𝙖𝙪𝙩𝙤𝙢𝙖𝙩𝙚 𝙮𝙤𝙪𝙧 𝙬𝙖𝙮 𝙤𝙪𝙩

𝙤𝙛 𝙬𝙚𝙖𝙠 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙧𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥𝙨.

→ Tech helps.

→ But if you don’t have embedded trust,

→ no automation, AI, or digital journey

→ will save the renewal.

🟥🟥🟥 THE COST 🟥🟥🟥

Ignore these,

and post-sales

you’ll suffer from

leakage...revenue leakage.

Get them right,

and you turn CS + AM

into a noteworthy #growth #engine.

🟩🟩🟩 ACTION 🟩🟩🟩

If you’re a #CEO or #CRO

ready to unlock the revenue potential

sitting inside your existing customer base…

▶️ LET’S TALK ◀️

We've got a program to

help transform your post-sales team

and transform your post-sales revenues growth.